Mahshid Moeini Naeini
Tourism is a pioneer and diverse industry in the world. It is considered as one of the main sources of countries income. According to experts’ predictions, tourism will become the most profitable industry in the world by 2020. International growth, global competition and interests in tourism destinations have emerged the need of various types of tourism. Today, many countries with regards to the human beings need for health, have developed medical industry as a source of massive income in relation to tourism. Increasing 20% in admission of foreign patients in American hospitals confirms this matter. Medical tourism is a new type of tourism and an international and political-economic phenomenon, which is growing fast in the world, especially in Asian countries
In this evolving, uneven global healthcare and economic crisis, health tourism remains frozen, leaving providers and destinations around the world waiting for the thaw. Questions continue to swirl about when things will return to “normal” or at least settle down, so that we can all chatter on about the “new normal”. The current situation requires far more scientific and nuanced ways of thinking about, segmenting and marketing health tourism. The same general, opportunistic approaches that worked in the past will not be successful in the post COVID-19 period. Will Markets Thaw
To achieve excellence in international patient management for Temos certified partners through good governance, transparency, and continuous quality improvement, resulting in the best possible patient care and experience.
COVID has changed consumer & patient expectations about the importance of sustainability. Temos was the first accreditation organization to introduce sustainability standards for fiscal & social responsibility. Discover the benefits.
This LIVE program will be presented by Temos CEO, Dr. Dr. Claudia Mika and it helps hospitals and clinics prepare for the future.
The World Travel & Tourism Council(WTTC) announced new "Safe Travels" protocols.
Patient experience is one of the significant factors in medical tourism and a high-quality patient experience can positively impact both a patient’s wellbeing as well as a healthcare provider’s finances. For healthcare providers treating medical travelers, the patient experience is especially important due to its complexity and must be carefully managed both inside and outside the clinical setting. Medical travelers face unique challenges that impact the patient experience including language and cultural barriers and difficulties related to travel and orientation in a foreign environment.
International accreditation is one of the major criteria for assessing performance and quality of clinical and non clinical services in any medical center.
In order to entering to international market, medical providers must look for an international brand in the accreditation.
Accreditation is the best way to ensure strict external evaluation. and as medical tourism is a worldwide phenomenon, and attention to the issues such as quality of treatment, accreditation and certification of hospitals are increasing.
The COVID-19 pandemic has turned the world upside down for everyone but no sector has been delivered a bigger challenge than healthcare. Reliance on science, data, public health, and patient safety is at the forefront of efforts to contain this dangerous virus.
Working together to expand access to high-quality healthcare services for travelers. Global accreditation leader, Temos International Healthcare Accreditation (TEMOS), announces the launch of its strategic collaboration with the International Assistance Group (IAG) providing access for IAG’s partners to the Temos accredited hospitals and clinics.
In Sarir Salamat Maham, our services are provided in two main departments as follows: Training and Counseling Department and Health Tourism Department
The first conference on standards in medical tourism was held at the National Library of Iran
The mission of any hospital is to provide specific health services which can solve the patients’ health problems (EFFICACY) in the best manner (QUALITY) and in the most economic way possible (EFFICIENCY).
subjects such as Sustainability, patient experience and focus on patient safety in medical tourism differentiate Temos from other accreditation bodies.
Temos stands for: Trust, Effective Medicine, and Optimized Care
Sarir Salamat Maham as a representative of Temos in Iran participated in this event and presented the role of the accreditation in this business and pointed out the importance and benefits of accreditation in the health tourism industry
First health care accreditation organization with dedicated chapter for "sustainability in health care", "patient experience", "patient safety" and "international patient regulations"
Statistics show that the number of patients in the hospitals which are assessed by Temos increased eminently. The number of visitors of their websites are increased and they make the most of this accreditation via their marketing tools. There is also the information about the customer satisfaction for the centers that are Temos accredited or passed the training courses or receive consultancy form Temos
It is hard to answer this question and it has various factors. Showing the accreditation on the website is not the attractive way alone to makes a positive effect on the foreign patients mind to choose best care giver and if any hospital or clinic wants to enter to the competitive market should go beyond and consider various options. Accreditation assures the quality in every aspects of service delivery and its infrastructure is the leadership, continuous quality management and productivity.
After submitting your application for quality standards, the self-assessment questionnaire must be completed. The Temos team supports the hospital in the preparatory phase until the on-site visit by the Temos evaluators. Then, the Temos evaluators visit and evaluate the hospital based on professional judgment and standard and well-defined criteria.
there are specific accreditation / certification programs related to medical tourism
The services of Temos in the accreditation of medical centers active in the health tourism industry were introduced by Sarir Salamat Maham, the Temos representative in Iran
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