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Quality in health care and globalization of health services: accreditation and regulatory oversight of medical tourism companies

Quality in health care and globalization of health services: accreditation and regulatory oversight of medical tourism companies

Patients are crossing national borders in search of affordable and timely health care. Many medical tourism companies are now involved in organizing cross-border health services. Despite the rapid expansion of the medical tourism industry, few standards exist to ensure that these businesses organize high-quality, competent international health care. Addressing the regulatory vacuum, 10 standards are proposed as a framework for regulating the medical tourism industry. Medical tourism companies should have to undergo accreditation review. Care should be arranged only at accredited international health-care facilities. Standards should be established to ensure that clients of medical tourism companies make informed choices. Continuity of care needs to become an integral feature of cross-border care. Restrictions should be placed on the use of waiver of liability forms by medical tourism companies. Medical tourism companies must ensure that they conform to relevant legislation governing privacy and confidentiality of patient information. Restrictions must be placed on the types of health services marketed by medical tourism companies. Representatives of medical tourism agencies should have to undergo training and certification. Medical travel insurance and medical complications insurance should be included in the health-care plans of patients traveling for care. To protect clients from financial losses, medical tourism companies should be mandated to contribute to compensation funds. Establishing high standards for the operation of medical tourism companies should reduce risks facing patients when they travel abroad for health care.

Essential Factors for a Successful Medical Tourism Business

Essential Factors for a Successful Medical Tourism Business

Tourism is a pioneer and diverse industry in the world. It is considered as one of the main sources of countries income. According to experts’ predictions, tourism will become the most profitable industry in the world by 2020. International growth, global competition and interests in tourism destinations have emerged the need of various types of tourism. Today, many countries with regards to the human beings need for health, have developed medical industry as a source of massive income in relation to tourism. Increasing 20% in admission of foreign patients in American hospitals confirms this matter. Medical tourism is a new type of tourism and an international and political-economic phenomenon, which is growing fast in the world, especially in Asian countries

sustainability in medical tourism

sustainability in medical tourism

COVID has changed consumer & patient expectations about the importance of sustainability. Temos was the first accreditation organization to introduce sustainability standards for fiscal & social responsibility. Discover the benefits.

International accreditation and certification in medical tourism

International accreditation and certification in medical tourism

International accreditation is one of the major criteria for assessing performance and quality of clinical and non clinical services in any medical center.

an international accreditation, the key to enter to the international market in medical tourism

an international accreditation, the key to enter to the international market in medical tourism

In order to entering to international market, medical providers must look for an international brand in the accreditation.

accreditation and medical service providers in medical tourism

accreditation and medical service providers in medical tourism

Accreditation is the best way to ensure strict external evaluation. and as medical tourism is a worldwide phenomenon, and attention to the issues such as quality of treatment, accreditation and certification of hospitals are increasing.

our services

our services

In Sarir Salamat Maham, our services are provided in two main departments as follows: Training and Counseling Department and Health Tourism Department

accreditation & quality management in hospitals

accreditation & quality management in hospitals

The mission of any hospital is to provide specific health services which can solve the patients’ health problems (EFFICACY) in the best manner (QUALITY) and in the most economic way possible (EFFICIENCY).

you can compare Temos standards with others

you can compare Temos standards with others

subjects such as Sustainability, patient experience and focus on patient safety in medical tourism  differentiate Temos from other accreditation bodies.

presenting Temos in medical tourism conference in khatam applied science

presenting Temos in medical tourism conference in khatam applied science

Sarir Salamat Maham as a representative of  Temos in Iran participated in this event and presented the role of the accreditation in this business and pointed out the importance and benefits of accreditation in the health tourism industry

 10 firsts of Temos

10 firsts of Temos

First health care accreditation organization with dedicated chapter for "sustainability in health care", "patient experience", "patient safety" and "international patient regulations"

Temos and Its growing trend in the world

Temos and Its growing trend in the world

Statistics show that the number of patients in the hospitals which are assessed by Temos increased eminently. The number of visitors of their websites are increased and they make the most of this accreditation via their marketing tools. There is also the information about the customer satisfaction for the centers that are Temos accredited or passed the training courses or receive consultancy form Temos

Does international accreditation attracts more patients to your hospital?

Does international accreditation attracts more patients to your hospital?

It is hard to answer this question and it has various factors. Showing the accreditation on the website is not the attractive way alone to makes a positive effect on the foreign patients mind to choose best care giver and if any hospital or clinic wants to enter to the competitive market should go beyond and consider various options. Accreditation assures the quality in every aspects of service delivery and its infrastructure is the leadership, continuous quality management and productivity.  

 application process

application process

After submitting your application for quality standards, the self-assessment questionnaire must be completed. The Temos team supports the hospital in the preparatory phase until the on-site visit by the Temos evaluators. Then, the Temos evaluators visit and evaluate the hospital based on professional judgment and standard and well-defined criteria.

Temos Accreditation Programs

Temos Accreditation Programs

there are specific accreditation / certification programs related to medical tourism

presenting Temos in Iran University of Medical Sciences

presenting Temos in Iran University of Medical Sciences

The services of Temos  in the accreditation of medical centers active in the health tourism industry were introduced by Sarir Salamat Maham, the Temos representative in Iran

Participation in the 4th international health congress of Islamic countries, October 2019

Participation in the 4th international health congress of Islamic countries, October 2019

n this program, Sarir salama Maham Company presented Temos Company and accreditation services, training and consultation to its attendees.

ISQua Accredits Temos International Healthcare Accreditation Standards- 9 April 2019:

ISQua Accredits Temos International Healthcare Accreditation Standards- 9 April 2019:

ISQua, known as the “Accreditor of Accreditors” is universally recognized as the “gold standard” for global accrediting organizations. Temos, a German-based international accreditationbody, offers a unique set of patient-centered clinical and nonclinical standards focusing on hospitals and clinics that serve international patients. With ISQua accreditation, Temos joins an elite group of international accreditation organizations to offer the very highest healthcare standards.